How do I apply MaxeyLash and MaxeyBrow?
1. Before applying, remove contact lenses and gently wash face, removing all makeup especially around the eyes.
2. Once a day, apply a thin line of MaxeyLash to the root of both the upper and lower eyelashes (as though applying eyeliner). Only a small quantity of MaxeyLash is needed. An initial cool, wet sensation is often followed by a warm, tingly feeling: this is normal and should subside quickly. If minor redness or tenderness of the eyelid occurs, try using once every other day until irritation subsides. Do not apply more frequently than once a day. Excessive application may cause irritation and can slow or prevent the positive effects of MaxeyLash.
1. Before applying, gently wash around the eyebrows with a mild soap. Best if applied on a makeup free face.
2. Once a day, apply MaxeyBrow to both eyebrows (in the area used when applying an eyebrow pencil or eyebrow ller product). Only a small quantity of MaxeyBrow is needed. An initial cool, wet sensation is often followed by a warm, tingly feeling: this is normal and should subside quickly. If minor redness or tenderness of the eyebrow occurs, try using once every other day until irritation subsides. Do not apply more frequently than once a day. Excessive application may cause irritation and can slow or prevent the positive effects of MaxeyBrow.
Will MaxeyLash change the color of my eyes?
No, MaxeyLash will not cause any significant changes in the pigmentation of the eye.
How soon will I see results?
Results from MaxeyLash and MaxeyBrow are typically seen in as little as 4-6 weeks. Please note: results can vary, but most customers begin to see results within this time frame, however, it may take up to 10 weeks. Once desired results are achieved or after 12 weeks, we recommend reducing the frequency of application to 2-3 times per week.
Can I use MaxeyLash if I have sensitive skin?
Yes. An initial cool, wet sensation is often followed by a warm, tingly feeling; this is normal and should subside quickly. If minor redness of the eyelids occurs, try using once every other day until irritation subsides.
What happens if I stop using MaxeyLash?
Lashes have a natural growth cycle and will slowly return to how they were prior to using MaxeyLash. Please note: once lashes have achieved their optimal results, you should reduce the use of MaxeyLash to 2-3x/week to maintain lashes.
What is your return policy?
If you are not satisfied with MaxeyLash, we have a 100% money back return policy*, within 90 days of your online purchase. You will need to return the product and original packaging with proof of receipt to MaxeyLash to receive your full refund.
*For online orders only. If purchased from a salon, please contact the salon directly for return policies.
How long does one vial of MaxeyLash last?
One vial of MaxeyLash is enough serum for approximately 3 months of applications. This can vary depending on customer use and whether the customer has transitioned to maintenance mode.
What happens after my lashes have achieved their optimal results?
Once lashes have achieved their optimal results (this may vary from person to person), you should reduce use of MaxeyLash to 2-3x/week to maintain appearance. If you stop using MaxeyLash altogether, your lashes will go through their natural growth cycle and will slowly return to how they were prior to using MaxeyLash lash serum.
Can I apply MaxeyLash over my eye makeup?
For best results, we recommend removing all makeup and skin care products prior to applying MaxeyLash.
Yes, you can use MaxeyLash with eyelash extensions. MaxeyLash improves your natural lashes strength, giving your lashes the ability to hold your extensions better.
If I apply MaxeyLash more than once per day, will I achieve desired results faster?
No. MaxeyLash has been optimally formulated to be applied once per day. Excessive application of product may slow or prevent the positive effects of MaxeyLash.
What ingredients are used in MaxeyLash?
Aqua, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Phenoxyethanol, C12-15 Alkyl Benzoate, Caprylyl Glycol, Panthenol, Alcohol, Biotin, Sodium Hydroxide, Dehydrolatanoprost, Sodium Hyaluronate, Phenethyl Caffeate
How is MaxeyLash applied?
MaxeyLash is packaged with a custom applicator built into the vial. Users apply a thin application of the serum once daily at the base of the eyelash on both the upper and lower eyelid before bed.
Is MaxeyLash a mascara?
No, MaxeyLash is not a mascara product. MaxeyLash is a clear, gentle formulation of nutrient-rich ingredients designed to condition your lashes.
Does MaxeyLash test products on animals?
No, products developed by MaxeyLash are not tested on animals.
Does MaxeyLash contain parabens?
No, MaxeyLash does not contain parabens.
Does MaxeyLash Expire?
MaxeyLash is stable for years, however we recommend using the product within 6 months of opening.
Can I use MaxeyLash on my eyebrows?
MaxeyLash has been formulated to be used on eyelashes. If you are looking to enhance the look and shape of your brows, we recommend using our specially formulated brow product, MaxeyBrow.
How does MaxeyLash work?
MaxeyLash serum supports the healthy function of hair follicle. With this added support it assures a balanced lipid environment for follicles natural growth cycle to continue where would typical end.
What do I do if I get MaxeyLash in my eye?
Rinse eyes immediately with water. Continue rinsing with water if irritation occurs. In case of excessive irritation, consult with your physician immediately.
What does MaxeyLash feel like when applied?
An initial cool, wet sensation is often followed by a warm, tingly feeling; this is normal and should subside quickly. If minor redness of the eyelids occurs, try using once every other day until irritation subsides.
Do you have any MaxeyLash samples?
Due to the length of time needed to see results, we do not carry sample sizes of our products. However, we do have a 90-day return policy with a 100% money-back guarantee if you are not satisfied with the product.
Do not use if sensitive to any of the labeled ingredients. Do not get into eye. If contact with eye occurs, rinse immediately with water. Discontinue use immediately if redness or irritation persists. In case of excessive irritation, consult your physician immediately. Excessive use of this product can lead to permanent darkening of the skin around the eye. Should not be used by pregnant or breastfeeding women. Do not share your MaxeyLash or MaxeyBrow with somebody else and always use it in a hygienic way without diluting it with saliva, water, or any other substance. Do not use in case of infection or eye surgery.
MaxeyLash and MaxeyBrow is not intended to stop, prevent, cure, relieve, reverse or reduce hair loss or to promote the growth of hair.
The lotion is an off-white/yellowish color, has the product gone bad?
Lanterna can be quickly oxidized if exposed to the air for long periods of time. If your product is discolored, continue to pump lotion until it appears white. Discard discolored lotion.
How long after I begin using Lanterna will I start to see results?
Skin takes approximately one month to complete a turnover cycle. Until the older, discolored skin has been shed, it will mask the appearance of your newer and brighter tone. Results can be seen in four to six weeks, with continued improvement in appearance in subsequent months.
What is deoxyArbutin?
DeoxyArbutin is a patented cosmetic ingredient clinically proven to improve the appearance of skin pigmentation.
How often should I use Lanterna?
The deoxyArbutin does not build up or accumulate in your skin. It is intended to be used up to twice daily.
Do I need to use sunscreen?
DeoxyArbutin is not a photosensitizer and therefore has no effect on sun sensitivity. However, exposure to sunlight increases melanin production (causing a tanning effect). This will diminish the effects of Lanterna. Sunscreen is always recommended to reduce exposure to UV rays.
Will this product dry out my skin?
While Lanterna does impart some moisturizing effects; it can be included in any existing skin care regimen. A moisturizer is recommended if needed.
Will I have to use this product forever? That is, if I stop using this product will my sun spots come back?
Unlike the leading prescription product used to treat skin pigmentation, Lanterna is a cosmetic product intended to reduce the appearance of skin imperfections and brighten skin tone. As such, continued use is needed to maintain the effect of Lanterna.
Can Lanterna be used in sensitive skin areas?
Yes, Lanterna is safe for use in sensitive areas. If irritation occurs, discontinue use in that area.